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Working Online

This LibGuide answers many frequently asked questions about how to have the best experience when accessing and working with online materials.

Operational Status of Library Systems

This list includes only those services that have separate system status pages. With the other services that the Library provides, testing system status is simply a matter of trying to access the service.

Services will only declare a "system problem" when they have accumulated a certain number of similar complaints.

While it is frustrating when an online service doesn't respond as you expect it to, it's worth checking on it more than once and waiting 15-30 minutes before contacting the Library to report a problem.

You can use Ask a Librarian to report possible problems and to receive assistance, or call us at 706-776-0111.